Shipping Policy

For International buyers, orders are shipped and delivered through registered international courier companies and/or International speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 15 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company / post office norms. The Happy Elephant is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). The Happy Elephant is in no way responsible for any damage to the order while in transit to the buyer. For payments Sanjivani Todkar is proud to use Atom for fast, easy and efficient secure payments.

All major credit cards are accepted.

The shipping charge is based on the weight of the product. For multiple products ordered from the same category/range/source the program adds up the weight of all the units ordered and charges a single delivery fee.

However, the delivery fee is calculated separately when a customer orders different products. Thus, if a customer orders a Basket and Hair Accessory he will pay separate delivery charges for each product. This is because the products are being sourced and shipped from different cities.

The minimum weight taken into account is 250gms (only for documents)

for domestic shipments and 500gms for international shipments. There is a parcel surcharge applicable for the consignments other than documents irrespective of weight of the shipments in case of international deliveries.

The weight of the product has been built in into the delivery charge of each product. This will automatically be added to the product cost at the payment stage. The delivery cost of a consignment weighing 3 Kg to be shipped within India will be = INR 165.

The delivery charge is arrived at by multiplying the weight of the product

with the slab rate. Thus, the delivery cost of a consignment weighing 3 Kg to USA will be

(789+(5*213)) = INR 1854.